Management: 810-294-8793
Security: 810-310-0587


Wheelchair Assistance

Located at the Carousel in the Food Court.

Children's Play Area

Located across from Dunham's, which is located at the North end of the mall.

Lost and Found

Located at the Security Desk.

Family Restroom

Located in the Food Court.

Electric Scooters

Located at the Carousel in the Food Court.

Safety Escorts

Located across from the Mall Management Office in the Target Wing.


Located in the Mall Management and Security Offices in the Target Wing and the Carousel in the Food Court.


Located in the Food Court.

Stroller Rental

Located in the Food Court, Target Wing and north end of the Mall across from Planet Fitness.


Located in the Food Court and Target Wing.

Postage Service

Located near the play area at the North end of the mall.

UPS Drop-Off

Located in the truck bay behind the mall between Target and AMC Theater.

Free WiFi



Located in the Food Court.


Insider tips for parking at Birchwood Mall!

  • The mall's main two entrances are accessible via M25, and the third entrance is accessible via Keewahdin.
  • Handicapped parking is available at all three of the mall's main entrances and near all department store entrances.
  • Free parking is provided for guests and employees.
  • Daily Blue Water Transit bus routes are available for convenient transportation. Please visit our shopping center’s main office for a schedule or click HERE for more information.

Code of Conduct

This center is committed to providing an enjoyable shopping experience for our guests.

While visiting this mall, the following general activities will not be accepted:

  • Violations of the law
  • Any activity that threatens the safety of our guests, tenants and/or employees
  • Any activity that threatens the well-being of the property
  • Any activity that disrupts our pleasant, family-oriented shopping environment
  • Any activity inconsistent with the general purpose of the property, which is shopping, dining, visiting theaters or offices for business purposes
  • Any activity that would disrupt the legitimate business of the property and its tenants

Examples of specific activities that are prohibited include but are not limited to:

  • Disruptive profanity, vulgar or threatening language
  • Unnecessarily blocking walkways, roadways or storefronts
  • Running, horseplay or disorderly conduct of any nature
  • Excessive loitering
  • Operating unauthorized recreational and/or personal transportation devices in the shopping center
  • No firearms or illegal weapons

The center is a privately owned property. Guests who do not act responsibly may be asked to leave. If they refuse to leave the property, they may be arrested and prosecuted for criminal trespass.

Suggested Safety Tips for Shopping

  • Note your parking location.
  • Remember to lock your car.
  • If you're shopping with family or friends, prearrange a place and a time to meet.
  • Never leave children unattended. If your child wanders away, please contact mall security for assistance.
  • Teach your children their full name... as well as yours.
  • Carry a current photo of your child with you.
  • Don't leave packages or other personal property unattended.
  • Guard your handbag, wallet and credit cards... don't flash your cash.
  • Always have keys in hand before you reach your car.
  • Check your car from a distance to make sure no one is loitering near it.
  • Always lock car doors as soon as you get inside.
  • Always be aware of your surroundings.
  • If you notice anything suspicious, report it to mall security.
  • Never hesitate to ask for assistance.